We are a WAHM store dedicated to bringing you quality cloth diapering and attachment parenting products. We have Fuzzi Bunz, Kushies, Bumkins, Bum Genius!, Kissaluvs, Imse Vimse, Indian Cotton prefolds, Bummis, Happy Heinys, GroBaby, Oso Cozy, Blue Penguin, Proraps, Aristocrats, Joey Bunz, and more! At Thanks Mama you will find ERGO Baby carriers, Maya Wraps, and Moby Wraps. We also have a great selection of toys by Brio, Plan, Melissa and Doug, John Deere, Thomas and Friends, Lamaze, and Eden. You will find a great selection of high quality bibs too.
We offer free standard shipping to the continental US for orders over $60.00! Helena
49 Border St
Newton, MA, USA 02465
phone: 617-965-6262
visit them at: http://www.thanksmama.com
Rated: 3.6 based on 5 reviews
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Product Reviews:
Company Reviews:
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iluvcambridge
Rating: 5
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Last Updated: 4/9/2013
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Date Added: 4/9/2013
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I ordered fitted kissaluvs size 0s from Thanks Mama on a Sunday. The next day, my baby arrived and the kissaluvs arrived at my home before we got back from the hospital! Great delivery timing, great communication, kissaluvs arrived just as expected. We prepped them according to the instructions and have been using them with no leaks, no problems.
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lennsmama
Rating: 1
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Last Updated: 5/15/2012
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Date Added: 5/15/2012
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Terrible customer service. I placed an order for nearly $100. I wanted to return 2 items, valued at a total of $23 (for both.) They wanted to take $10 out of my refund after I sent them back, even though my order would have qualified for free shipping WITHOUT the returned items. I did not see any reason I had to pay to ship them back myself as well as pay them an additional $10 - the total cost of what it cost to ship all my items (I had 10 items in my order and wanted to return 2.) The cost of the 2 items and returning it back, sure, but $10? No way. I went back and forth with a CS rep and got no help or apology. Ridiculous. I definitely will be taking my business elsewhere.
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Response from the Seller:
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Response Date: 5/17/2012
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Dear lennsmama,
We are very sorry you feel this way about return experience.
We are trying to find your order. Please contact us. Customer service is our top priority and we make sure each customer is 100% satisfied.
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elus0814
Rating: 2
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Last Updated: 2/4/2012
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Date Added: 2/4/2012
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I received an email three and a half days after placing an order that said they were actually out of stock on one of the items I had ordered and paid for. They informed me that they had decided to hold up my entire order until sometime the following week. They never asked if I wanted to wait and this email conveniently arrived late on a Friday so there was no way to change anything until the following Monday, nearly a week after the order was placed.
In the meantime I'm out the money for the entire order and I have to go buy more pull ups. The part of my order that was in stock was the reusable pull up. They never shipped or even offered to ship it out ahead of the out of stock item.
They were polite about the whole thing in their email (why I gave them a rating of 2 and not 1) but I'll never, ever buy from them again. There is no reason why it would take several days for them to figure out something was out of stock and they should give the customer the option of canceling the order rather than simply informing the customer that they will have to wait an additional week for items that are paid for.
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aaahashley
Rating: 5
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Last Updated: 3/9/2011
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Date Added: 3/9/2011
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I've bought several things from Thanks Mama and the service has always been wonderful! They ship quickly and have a great range of products to choose from. Made my transition to cloth so much easier.
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onesockmissing
Rating: 5
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Last Updated: 3/5/2011
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Date Added: 3/5/2011
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Thanks Mama has been my go to site since I started using cloth. The prices are good and I was able to find a discount code. When I am in need of something new I always look there first.
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