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Kissed by the Moon 

We are a cloth diaper/natural family products store specializing in popular and up-and-coming brands including FuzziBunz, bumGenius, Tots Bots, Boba, Ergo, Delish, Jellystone, JuJuBe, Motherease, Rock N Green, Thirsties, Bumby, CJ's Boutique, Crow Mountain Crafts, and more! We offer a points rewards system, an active facebook page, sales, used diapers, diaper rentals, Mystery Fluff, an affiliate program, and a whole lot more!

URL: http://www.kissedbythemoon.com

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Product Reviews:
Company Reviews:
 
Ratings Comments
Fluffymama21
Rating: 5
Last Updated: 3/28/2014 Date Added: 3/28/2014

I have ordered twice now. I have received an amazing high level of customer service. Any time I had a question, I received an email promptly. My order was shipped in a timely manner. My second order, I ordered a diaper bag blind. I wasn't in love. I emailed and asked for an exchange. Without any delay, I am able to exchange for something more to my liking. I appreciate the time and dedication this company has provided me. And in return, I plan on shopping more with this wonderful company! Thank you!

sarahjonesplus3
Rating: 5
Last Updated: 1/8/2013 Date Added: 5/7/2012

Customer service is amazing. The owners go out of their way to make everything perfect. Order the wrong size? They'll fix it, even send you a shipping label to send it back to them. Shipping is amazingly fast, sales are impressive, and surprises never ending! My go-to for all my cloth diapering and natural parenting needs.

RissaMamaRex
Rating: 5
Last Updated: 1/7/2013 Date Added: 1/7/2013

Tami, the owner of Kissed by the Moon, is amazing hands down. She is a sweet, kind, caring mama who will go out of her way to make sure her customers are happy. With an unbeaten response time... you could assume her shipping time would be the same. And you would be right! Often I receive shipping notices the SAME DAY as I place my order! Tami has built not only a beautiful store (go visit her brick and mortar store in Elk Grove!) but has developed a community of die hard fans.

I have never received anything but superb service from Kissed by the Moon. If she has questions for me, she emails me to make sure everything is clarified and I am happy. On occasion, when I've made at ""oops"" with my order (wrong scent... oops! wrong color... oops!) she has been more than happy and completely helpful in correcting it.

This is the only store I call MINE when it comes to the cloth diapering and natural parenting community.

nrcpmama
Rating: 5
Last Updated: 1/7/2013 Date Added: 1/7/2013

Excellent customer service and a wonderful retailer to work with. Im glad I found KBTM. Shipping is crazy fast seeing that we are on opposite coasts, i get stuff from KBTM before i get things from closer to me. Thanks for being so great!

mbl8101
Rating: 5
Last Updated: 9/5/2012 Date Added: 9/5/2012

KBTM has the most amazing customer service ever. When I first decided to cloth diaper a friend referred me to the KBTM site. I started by asking lots of questions and Tami always responded right away...I mean within hours of me asking the questions. She has super quick shipping times and will go out of her way to get you what you need if she doesn't have it in stock. I go to KBTM for everything I need!!!

jcoleregis
Rating: 5
Last Updated: 9/3/2012 Date Added: 9/3/2012

I first learned about KBTM through the Great Cloth Diaper Hunt. I first was attracted to the beautiful and ease of her website. I had emailed her about something, and she responded within the same day! Tami is not only a retailer, but also a mom and a teacher. We connected instantly. Superb customer service, super-fast shipping, and an active and awesome community through her Facebook page as well. Love the deals and specials she offers often. Mystery Fluff is a must! She's also local to me so I can just pick up items when I want and also score rewards!

TheMomBaum
Rating: 5
Last Updated: 9/3/2012 Date Added: 9/3/2012

I love KBTM! I had some questions and they got back to me very quickly. That's so important to a busy mama of two! Although it was a Sunday when my order was placed, it was shipped out, on top of that, it was shipped out within 2 or 3 hours of me submitting my order. Amazingly fast & unexpected. It's nice to get unexpected surprises like that when spending your (erm your hubby's) hard earned cash to a retailer online. The customer service I received was impeccable. I would definitely recommend KBTM to anyone & everyone, friend or foe. & Will be searching no more for my ""perfect fluff retailer""! If you want a personal experience, get all your fluff & other needs met through KBTM. :)

shorti0805
Rating: 5
Last Updated: 9/3/2012 Date Added: 9/3/2012

I love kissed by the moon's mystery fluff! It's great being able to choose different mystery options too. Quick shipping and lots of fun products. Great communication as well. Can't wait to get more mystery fluff in the future!

WilliamsMama
Rating: 5
Last Updated: 9/3/2012 Date Added: 9/3/2012

I have experimented with a lot of online WAHM cloth diaper stores in the past couple months, and KBTM is one of my favorites. I love how active Tami is on FB and Diaper Swappers, and her customer service and interaction is FANTASTIC. I have ordered Mystery Fluff from her and she also had a great mystery diaper promo. I ordered in the evening and my shipping confirmation came at 2:30 am that night. She definitely listened to my requests when creating my mystery package. Right now I need to take a break from diaper shopping, but I will definitely go back to KBTM in the future!

msash09c
Rating: 5
Last Updated: 9/3/2012 Date Added: 9/3/2012

Dilivery time was great I ordered on a Tuesday morning and got my two diapers 2days later. I was very pleased with there used diapers I got as well. They where in excelwnt condition and i was Sooo suprised that they didn't have any stains at all. Tami is super sweet and made me feel very special. I have now placed my second order with them as well and am planing on getting them tomorrow.

CStrange
Rating: 5
Last Updated: 9/3/2012 Date Added: 9/3/2012

I've ordered quite a few times from KBTM and I can honestly say I will NOT order from another site ever again!! KBTM has the best customer service and the fastest shipping than any other site I've ordered from previously! She's always open for suggestions as to which products to carry and if you want something that she doesn't carry, she will try to get it for you! And you really can't beat Mystery Fluff!! I cannot say enough good things about this store!

alibailess
Rating: 5
Last Updated: 9/3/2012 Date Added: 9/3/2012

I have placed a few orders with KBTM and I can say I will not shop anywhere else now! Tami is wonderful! They are quick to answer emails and questions. They send awesome freebies. And they ship super fast!

ameliaeve
Rating: 5
Last Updated: 9/2/2012 Date Added: 9/2/2012

Kissed By The Moon is a fabulous store in so many ways. Tami (the owner) gives customer service that is top notch. She is quick to respond to questions and concerns. She offers sound advice and customer satisfaction is very important to her. If she is out of stock on an item, she will do her best to order it in for you. Kissed By the Moon also has a very fun Facebook page with a great fan base that is full of moms that are there to answer questions about anything, cloth diaper related or not. Tami has new deals and specials every week, and her Mystery Fluff packages do not disappoint. They are great for those new to cloth diapering as they give a taste of different products. They are also fun for those who have it all, but have an itch to buy something. She has great newborn rental packages where your deposit is 100% returned to you in the form it was paid, or you can turn it into store credit and get an additional 10%! The monthly rental fee is nominal and is actually less than what store brand disposables cost on a monthly basis. Healthy and money saving, win-win! Shipping is very fast, and cost is very fair with orders over $49 free, and under are for the exact cost to ship. Plus you get a free sample if you order $25+. And if you are lucky to live in the Elk Grove, CA area, you can make an appointment to visit her store and receive help in person. Overall KBTM is a great place to shop, get advice, and feel good about your choice to cloth diaper your little one!

madmollyann
Rating: 5
Last Updated: 7/19/2012 Date Added: 7/19/2012

I just received my newborn rental package. What a great deal! $30/month (less if you order multiple months) for 24 Swaddlebees Simplex newborn sized AIOs! They have many other choices in diapers for the rental as well. The deposit is completely refunded to my card (or however you pay) at the end- not store credit, not some %. The customer service has been top-notch. When the diapers arrived 2 1/2 weeks before my due date, I called Tami who confirmed that the rental won't begin until my due date itself. Fantastic!

 

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